CRISIS RESOURCES
Immediate support when urgent help is needed
Serena Counseling is an outpatient practice and does not provide emergency or 24-hour crisis-response services. Do not wait for a response to email, text, voicemail, or a portal message during an emergency.
If you or someone else may be in immediate danger
Or go to the nearest emergency room.
What is 988?
The 988 Suicide & Crisis Lifeline provides 24/7 call or text support in the United States for people experiencing suicidal thoughts, emotional distress, mental-health crises, substance-use concerns, or concern about someone else.
Additional crisis & community support
Use the resource that best fits the situation. These services include national and local mental-health crisis, violence, trafficking, veteran, substance-use, suicide-prevention, and child-safety supports.
988 Suicide & Crisis Lifeline
Call or text 988
Free, confidential crisis support in the United States, 24/7. You do not have to be suicidal to contact 988.
Visit 988 Lifeline →Crisis Text Line
Text HOME to 741741
Free, confidential, 24/7 text-based support with a trained volunteer Crisis Counselor.
Visit Crisis Text Line →Denton County MHMR
1-800-762-0157
24-hour crisis hotline serving Denton County. You may also dial 988.
Visit Denton County MHMR →LifePath Systems — Collin County
1-877-422-5939
24/7 crisis hotline for adults and children living in Collin County, regardless of insurance or income.
Visit LifePath Systems →Veterans Crisis Line
988, then press 1
Text 838255. Free, confidential 24/7 support for Veterans, service members, and those who support them.
Veterans Crisis Line →National Domestic Violence Hotline
1-800-799-SAFE (7233)
Text START to 88788 for support, crisis intervention, safety planning, and referrals.
National Domestic Violence Hotline →National Sexual Assault Hotline — RAINN
800-656-HOPE (4673)
Free, confidential 24/7 support. Text HOPE to 64673.
RAINN →National Human Trafficking Hotline
1-888-373-7888
Text 233733. Confidential 24/7 support and referrals for potential sex or labor trafficking situations.
Human Trafficking Hotline →Denton County Friends of the Family
940-382-7273
Call or text the 24-hour crisis line for support related to domestic violence or sexual violence. Toll-free: 800-572-4031.
Denton County Friends of the Family →The Turning Point — Collin County
1-800-886-7273
24/7 sexual-assault hotline and advocacy for survivors in North Texas, including Collin County.
The Turning Point →SAMHSA National Helpline
1-800-662-HELP (4357)
Free, confidential 24/7 treatment referral and information for mental health and substance-use concerns.
SAMHSA →NowMattersNow
Practical coping skills and lived-experience resources for people dealing with suicidal thoughts and intense emotional pain.
Visit NowMattersNow →American Foundation for Suicide Prevention
Education, loss-survivor resources, prevention information, and ways to find support.
Visit AFSP →National Center for Missing & Exploited Children
1-800-THE-LOST (1-800-843-5678)
24-hour reporting and support related to missing and sexually exploited children.
Visit NCMEC →