Serena CounselingSchedule & Check Coverage

FEES & INSURANCE

Clear information before you schedule

Private-pay and insurance-based care are available. Scheduling, insurance verification, billing, and payments are handled through our Headway partner platform.

PRIVATE PAY

$195

per 55 minute individual therapy session.

Sliding scale

A limited number of reduced-fee appointments may be available based on financial need and availability. Please contact Serena Counseling if you would like to ask about sliding-scale availability.

Private-pay scheduling: Call or text 469-444-0303 or email [email protected] to schedule.

Contact Serena Counseling

USING INSURANCE

Insurance made simpler

Serena Counseling partners with Headway to provide a secure client platform that helps verify insurance benefits, provides an estimated session cost, submits claims, bills insurance directly, and processes the amount you are responsible for.

Coverage varies by specific plan. The best way to confirm your coverage and estimated cost is through Headway before scheduling. Estimates are not guarantees; your insurer determines final claim processing.

Schedule & Check Coverage

Insurance Plans Through Our Headway Partnership

Serena Counseling partners with Headway to make using insurance simpler. We accept or will soon accept the insurance plans listed below. Availability varies by plan, and some plans may not yet be available.

The easiest way to confirm your current coverage is through our Headway partner page, where you can check whether your specific plan is currently accepted and view your estimated cost before scheduling.

AetnaAetna Medicare AdvantageAscensionBlue Cross and Blue Shield of TexasBlue Cross and Blue Shield of Texas Medicare AdvantageBlue Cross Blue Shield of MassachusettsCarelon Behavioral HealthCignaDevoted Health Medicare AdvantageHumana Medicare AdvantageIndependence Blue Cross Pennsylvania – Virtual National NetworkOptum Medicaid TexasOscarOxfordProvidence Health PlanUnitedHealthcare

Specific plan participation varies. Please use Schedule & Check Coverage for the most current information about your plan.

Schedule & Check Coverage

Payment

Payments are processed securely through our Headway partnership. Headway accepts credit cards, debit cards, HSA, FSA, HRA, Apple Pay, Google Pay, and checking accounts.

What Through our partnership, Headway manages

Insurance & benefits: benefit verification, estimated costs, claims, and insurance billing.

Billing & payment: secure payment methods, client responsibility, invoices, and applicable private-pay billing.

Appointments & reminders: appointment information, confirmations and reminders, including estimated cost and cancellation-policy information.